I don't see why the other reviews for this place are so bad. My only other experience with a military facility has been at Schofield barracks in Hawaii and the service at Kimbrough was miles ahead. Everyone was extremely helpful even though I had no idea where I was going or what I was doing. Special mention to the staff at pathology in particular who were really friendly and helpful.
I will change my review the more I go to this facility.
I'm seriously surprised with the fact that everybody rates this hospital so low. My experiences with Kimbrough have been excellent. Navigating the hospital was easy and everyone was willing to point you in the right direction even if you got lost. I had to get my blood drawn from the lab and a couple immunizations and everyone was so friendly and extremely helpful. I understand it's a small hospital on a huge insulation, but that's why there are other military hospitals you can reach out to. For getting easy things done quickly, this is definitely the place to go.
So far so good. Dental care was great though I had to be extern'd to another facility for cleaning. Actually getting a filling and examination here was quick and relatively painless (though I've been going to military facilities since I was a baby so I may be used to it by now?).
I've had several appointments here and received great customer service each time. Workers are friendly and very helpful. I've been seen on time for all of my appointments.
Had my physical therapy here and was treated 100% by Doctor Bruno. She got me back to full readiness within a month.
I would give them ZERO stars if that was an option. I had an appointment that was for 1030 and didn't get seen until almost 1200. I was told at the appointment that my medication would be renewed and a referral would be placed so that I could make a specialty appointment. NONE OF THIS WAS DONE! POOR SERVICE!! AND calling the appointment line is an absolute nightmare. On hold forever and then the woman answering has a MAJOR attitude! Very unprofessional.
Kimbrough Ambulatory Care Center is a US Health facility based in Fort Meade, Maryland. Kimbrough Ambulatory Care Center is located at 2480 Llewellyn Ave, Fort Meade, MD 20755, USA.
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